Today the mailman delivered the repaired Solmeta N2 geotagger unit from China. The port has been replaced and the unit is working again. All in all this adventure lasted six weeks, which is quite good considering that the service is located in China (far away I mean...
A week ago, on 20th of June, I received an email from Solmeta stating that the unit has been received and repair will start soon. Also the shipping time back to Germany has been announced (10-15 working days). Getting such short status updates is very reassuring for...
Quite quickly Solmeta responded to my repair inquiry. They regret the malfunction and offer free repair. I was given a repair return form and instructions on how to mail the item. To China that is. Now I packed a bubble wrap envelope and will post the thing tomorrow....
I wrote a polite email to Solmeta, explaining the defect and linking to this blog (see last post). I bought the geotagger directly from China over the Solmeta homepage. If I had bought the product via a German (or European) distributor, local laws would apply and I...
I am on a short vacation trip over a long week-end. I took the opportunity to use my geotagger again. You might remember that I bought new cables since the old one broke during my India trip. Cable-tagger connection is a design flaw on that product. It turned out that...
